ViaScale / Technology & Capability Company

Custom software / AI channels / New products

Build your own software with AI.Reach customers via ChatGPT.Develop products together.

ViaScale helps you build custom software, connect your offering to AI assistants and bring new products to market together.

Example / License costs

Expensive software licenses
↓
Build your own app with AI
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Reduce license costs

01 / Why ViaScale

Three business opportunities. One technology partner.

We develop software with you, connect your offering to AI assistants and bring products to market together.

01 / Build software

Custom applications

Starting point

Manual work, licensing costs and a lack of suitable applications slow your team down.

Our contribution

We build tailored applications with your team, from concept to operation.

Less manual work · More control

02 / Reach customers through AI

New ways to reach customers

Starting point

Customers increasingly search and ask questions in ChatGPT and other AI assistants.

Our contribution

We connect your product knowledge and systems to ChatGPT and, depending on the platform, other AI assistants.

Visibility · Qualified inquiries

03 / Launch products

Products built together

Starting point

A product idea needs development capacity and a route to market.

Our contribution

We develop a software product with you and plan market testing and commercialization together.

Market test · Revenue potential

We start with a specific project and assess together how it could benefit your business.

02 / Our services

Three areas of expertise. One approach to delivery.

ViaScale supports companies from the initial idea to their first application, new products and sales models.

AI App Factory& Enablement

Develop and operate tailored applications together.

  • New business applications
  • Software replacement & TCO
  • Employee enablement

In-house software capabilities

AI ChannelEngineering

Make your offering accessible in ChatGPT and other AI assistants.

  • AI apps, skills & MCP
  • Product guidance and customer actions
  • CRM / ERP integration

New sales channel

Venture Building& Co-Commercialization

Develop and commercialize software products together.

  • Co-development & MVP
  • Go-to-market with partners
  • Revenue sharing / joint venture

Shared product revenue

Shared delivery foundationAssess · Build · Connect · Operate · Enable

03 / Three ways to build software

Decide how much you want to build yourself.

Every model combines business ownership, AI-assisted development and enterprise-grade quality.

You build

Your team develops

Your employees build applications. ViaScale provides tools, methods, coaching and quality gates.

Development focus
CustomerViaScale

Build in-house capabilities

We build together

Joint development

We develop with your team, integrate existing systems and transfer knowledge step by step.

Development focus
CustomerViaScale

Faster start and knowledge transfer

We build for you

ViaScale delivers

ViaScale manages implementation, integration and agreed operational services. Your team retains ownership of business decisions.

Development focus
CustomerViaScale

Complete solution as a service

04 / AI App Factory & Enablement

From business idea to production-ready app.

AI accelerates development. ViaScale manages integration, quality, operations and capability building.

01 / Build

Idea & prototype

Business team, Codex, Claude Code or Studio

02 / Verify

Quality & access

Code review, tests, roles and privacy

03 / Connect

Enterprise systems

Data, APIs, ERP/CRM and U-KNOW Enterprise OS

04 / Operate

Production-ready app

Approvals, deployment, monitoring and updates

Design for portabilityYour code · Git · open APIs · documented interfaces

Tool selection, integration and portability are tailored to each project.

05 / AI assistants as a sales channel

AI assistants are becoming a new channel for reaching customers.

Customers can search for products, receive guidance and increasingly take action within a conversation.

Reach / ChatGPT, October 2026

>1.2 bn

People use ChatGPT weekly.

Weekly plugin usage / Enterprise

21%Active users at frontier firms
9%Active users at typical firms

From intent to business

Customer questionCustomer need
AI assistantFinds relevant offerings
AI app & MCPConnects data & processes
Business actionRequest / booking

Sources: OpenAI, October 2026; Enterprise Signals, August 2026. Plugin percentages refer to weekly active users: frontier enterprises are the top 10%, typical enterprises the middle 10% by monthly AI usage. Reach does not guarantee addressability.

06 / AI Channel Engineering

Turn an AI question into a qualified business action.

ViaScale connects products, data and processes to ChatGPT. Depending on the platform, we also support other AI assistants through suitable interfaces.

01 / Customer request in an AI assistant

“I need 120 DN25 couplings. Are they available?”

The assistant identifies and clarifies the request

02 / AI app + skills + MCP

Product knowledge & configuration

Rules · Variants · Pricing logic

03 / Connected systems

Catalog, inventory, ERP

Qualified inquiry routed to sales or CRM

Service offeringChannel Assessment → AI App & Integration → Channel Operations

07 / U-KNOW / Enterprise AI platform

An enterprise foundation for apps, data and AI.

U-KNOW Studio and Enterprise OS can support applications with structured data, access rights and operating options.

U-KNOW Enterprise OSA shared foundation for data, access control and AI
U-KNOW Studio

Build applications

App Builder, agent teams and workflows for business units and developers.

U-KNOW Data & Core

Connect data and access rights

Data-first, Enterprise RAG, CalcAI and inherited access controls.

U-KNOW Hub

Integrate systems & AI

REST APIs, MCP, custom connector SDK and multi-LLM orchestration.

Security and operations / Vendor claims

ISO 27001U-KNOW, according to the vendor
Hosted in GermanyU-KNOW cloud, according to the vendor
Access modelsource systems
Cloud / On-Premdeployment options

Security and operations information from U-KNOW. The specific setup is agreed for each project.

08 / Venture Building & Co-Commercialization

Co-develop and commercialize new software products.

We combine product ideas, industry expertise, software capability and access to paying customers.

Market & distribution partner

Industry knowledge · Customer need · Market access

ViaScale

Product strategy · Engineering · AI distribution

Joint software product

Market test · MVP · Customer pilot · Distribution

Funded development
Joint commercialization
Revenue share / JV*

* Equity, IP, funding and distribution rights are agreed per project; no existing JV commitment.

09 / Delivery & Enterprise Scale

One point of contact. Specialists when needed. Entire teams on request.

ViaScale leads engagements. Qualified specialists support more complex or larger initiatives.

ViaScale / Customer & Solution LeadBusiness case · Architecture · Integration · Governance

Software & AI Engineering

Applications, frontends, agents, tests and complex software.

Data & domain expertise

Data engineering, AI models, algorithms and domain knowledge.

Integration & operations

Enterprise security, DevOps, quality and controlled releases.

Enterprise Capability Building / Available on request

Dedicated Teams → Managed Capability / GCC → Optional Transfer

Scope and responsibilities are agreed for each project.

10 / Business model & getting started

From the first project to a long-term partnership

A clear first step.A scalable model.

ViaScale combines paid assessment and development with ongoing operations, enablement and, where needed, dedicated teams.

AssessFixed fee / business case
BuildProject / development
OperateMonthly service
ScaleTeams / products / JV
Next step: identify a business-critical use case and turn it into a practical pilot.

Let’s turn your use case into a real project.

Briefly describe the application, AI channel or product idea you want to develop.

info@viascale.de

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